Reference

How x200s Handles Your Personal Information

This Privacy Policy explains what data x200s collects when you use our platform, how we use it, and what rights you have over it. Access and use of x200s depends on your local law and eligible regions.

Account data protectionLocal payment privacy: bKash, Nagad, RocketYour right to access and deleteLive casino and slots
x200s How x200s Handles Your Personal Information
HOW WE PROTECT YOU

Security, Cookies, Retention and Your Rights

Your account security sits at the centre of how we design our data practices. We use SSL encryption across every page and require OTP verification for login on new devices, so even if your password is exposed elsewhere, unauthorised access to your x200s account stays blocked. Data retention follows a clear rule: active accounts keep their data for account operation; closed accounts are retained only as long as applicable financial rules in eligible regions require.

Data Security

SSL encryption and OTP login verification protect your account from unauthorised access, even when you switch between mobile and desktop sessions.

Cookie Use

Session cookies keep your lobby position and login state intact. Analytics cookies are non-identifying; you can block them in browser settings without losing account access.

Retention Policy

We keep your account data while your account is open and for a post-closure period required by financial record rules in applicable eligible regions.

Your Rights

You can request a copy of your data, ask us to correct inaccurate records, or request deletion of your account. Contact support with your registered email to start any of these.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to review, correct, or remove data we hold on your account, our support team can action most requests within a few business days. Reach us through any of the channels below and quote your registered account email so we can locate your record quickly.

Live Chat Open the chat widget in the lobby for real-time help with data requests, account queries, or wallet verification questions.
Email Support Send your privacy request to our support address. Include your account email and a clear description of what you need actioned.
Account Settings Some data preferences — like cookie settings and communication opt-outs — can be managed directly inside your account dashboard without contacting support.

Privacy Questions We Get Asked

Quick answers to the privacy questions we see most often. If yours is not here, live chat or email support can help with the specifics of your account.

We collect your name, contact details, and the payment method you register — bKash, Nagad, Rocket, or bank transfer. We also log device and session data for security purposes.

No. We never store your mobile wallet PIN or full credentials. We only record the transaction reference and amount needed to reconcile your account.

Contact our support team by live chat or email, quote your registered account email, and ask for a data access request. We action most requests within a few business days.

Yes. You can request deletion by contacting support. Some data may need to be retained for the post-closure period required by financial record-keeping rules in eligible regions.

Only with payment processors handling your specific transaction — for example Nagad or Rocket — and only to complete that service. We do not sell personal data to any third party.

Session cookies keep your lobby and login state active. Analytics cookies are non-identifying. You can manage cookie preferences in your browser; most site features still work without analytics cookies.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.