Reference

What You Agree to When You Use x200s

These terms set out the rules between you and x200s when you open an account, make deposits via bKash, Nagad, or Rocket, and access the lobby. Availability depends on your local law and eligible regions — read this before you start.

Applies to all account holdersbKash, Nagad, Rocket coveredSubject to local law and eligible regionsUpdated without prior notice
x200s What You Agree to When You Use x200s
TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear, or you want to raise a concern about how they have been applied to your account, our support team can help. Contact us before assuming an account action was an error — most queries are resolved once we check the account record against the applicable term.

Team online

Live Chat

Open the chat icon from any page in the lobby. Available during our standard support hours for account and terms queries.

Email Support

Write to us for detailed terms queries or formal account disputes. We respond within one business day for documented issues.

Help Centre

Our help pages cover the most common terms questions — account eligibility, wallet rules, and what to do if access is blocked.

HOW WE OPERATE

Our Obligations Under These Terms

x200s holds up its side of these terms by keeping your account data secure, processing wallet transactions accurately, and applying rules consistently. Here is how the key commitments work in practice.

Account Security Your account is protected with password authentication and session controls. Report any unauthorised login immediately via live chat so we can lock access and review the record.
Data Handling We store only the account data needed to operate your wallet and verify transactions. We do not sell your personal data to third parties outside the scope of these terms.
Transaction Records Every bKash, Nagad, and Rocket transaction is logged against your account. You can request a statement through the account wallet section if you need to check a specific entry.
Term Changes When we update these terms, the revised version goes live on this page. The date at the top of the page reflects the current version. Your continued use confirms acceptance.

Common Questions About These Terms

These are the questions we get most often about how the terms apply to real account situations — especially around wallet use, account eligibility, and what to do when something does not match your expectations.

No — the core account terms are the same regardless of which wallet you use. bKash, Nagad, and Rocket are all treated equally under the deposit and withdrawal rules.

We can update the terms at any time. The revised version goes live on this page immediately. If you keep using your account after a change, that counts as acceptance of the new terms.

Depending on which term was breached, we may suspend access, withhold a pending withdrawal, or close the account. We will contact you via your registered details to explain the action taken.

Access depends on your local law and eligible regions. These terms do not override any legal restriction that applies where you are. You are responsible for checking local rules before using the account.

Contact support via live chat or email and ask for a transaction statement. We will pull the relevant wallet records from your account and send them to your registered contact details.

Reach out via live chat first — most account-level disputes are resolved quickly once we check the record. For formal written disputes, use the support email address listed on this page.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.